{"id":7809,"date":"2024-12-02T04:45:00","date_gmt":"2024-12-02T04:45:00","guid":{"rendered":"https:\/\/e-dentic.fr\/?p=7809"},"modified":"2025-04-02T07:10:49","modified_gmt":"2025-04-02T07:10:49","slug":"comment-ameliorer-sa-qualite-logistique-gagner-en-competitivite","status":"publish","type":"post","link":"https:\/\/e-dentic.fr\/en\/comment-ameliorer-sa-qualite-logistique-gagner-en-competitivite\/","title":{"rendered":"How can you increase your competitiveness by improving logistics quality?"},"content":{"rendered":"

The competitiveness of today's logistics providers is based on their the ability to guarantee an impeccable service for every end customer<\/strong>. When a player chooses to outsource, logistics quality becomes an inescapable criterion, directly influencing the partnership decision. However, for logistics specialists, this quality imperative comes up against complex challenges: ever-increasing volumes, a lack of effective resources for analysing and improving quality KPIs, and human errors that affect return on investment (ROI).<\/p>\n\n\n\n

In this context, quality is no longer limited to a simple service. It becomes a an essential strategic lever<\/strong>This is a decisive factor in attracting and convincing customers. The various players must therefore implement the best strategies to offer optimal logistics quality and gain in competitiveness<\/strong>.<\/p>\n\n\n\n

But then, how can you significantly improve quality to create a competitive advantage?<\/strong> This article explores the solutions that enable logistics providers to boost their competitiveness through quality performance.<\/p>\n\n\n\n

Shortcuts :<\/strong><\/p>\n\n\n\n

See the explanation of the solution
<\/a>Which performance indicators are optimised and what are the differences?
<\/a>What are the returns on investment? See the results<\/a><\/p>\n\n\n\n

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\"Logistics<\/figure>\n\n\n\n
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Logistics quality: why is it so important for competitiveness?<\/strong> ?<\/strong><\/h2>\n\n\n\n

In the supply chain, quality is much more than a criterion of efficiency or customer satisfaction: it is the cornerstone of competitiveness.<\/p>\n\n\n\n

A logistics provider that relies on high quality standards positions itself as a reliable player, capable of meeting the demands of the market. While customers outsource their logistics operations to gain greater flexibility, they are also, and above all, looking for a solid, transparent partnership.<\/p>\n\n\n\n

As a result, indicators such as dispute rates are under intense scrutiny, making them a real asset for logistics providers as they strive to stand out in an ultra-competitive market. Taking measures to combat disputes is becoming essential to avoid any deterioration in key indicators.s<\/em><\/strong> :<\/p>\n\n\n\n

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Without video tracking<\/a>a presumed logistical quality:<\/strong><\/h3>\n\n\n\n
High claims rate
Customer dissatisfaction, risk of non-renewal of contract
Over-quality and time-consuming controls
Uncontrolled costs, difficulties in improving performance<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n

\u2192 See the benefits of proven quality <\/a><\/p>\n\n\n\n

Let's explore the best solution for logistics environments <\/strong>with a view to improving quality: video tracking.<\/p>\n\n\n\n

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Video tracking: merging images with data<\/strong><\/h2>\n\n\n\n

The video tracking solution enables total supervision of logistics operations<\/strong>. Whether at dock level, on conveyors, during order picking... each stage is filmed and recorded<\/strong>offering a instant access to visual data<\/strong> if necessary (customer dispute, for example).<\/p>\n\n\n\n

The video tracking solution is based on a simple principle: using images from UHD cameras and data in a customisable search engine (E-Visiom).<\/p>\n\n\n\n

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Logistics quality: optimised dispute management processes<\/figcaption><\/figure>\n\n\n\n
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This mock-up illustrates the E-Visiom interface for a g<\/span>itigation management<\/strong><\/a> in 3 stages:<\/p>\n\n\n\n